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Trichel & Co. ("we," "us," or "our") operates trichelco.com. This policy explains how we collect, use, and protect your information.
We collect information you provide when you: - Create an account or place an order - Contact us via email or contact form - Subscribe to The Trichel Circle newsletter
Information collected includes: - Name, email address, phone number - Shipping and billing address - Payment information (processed securely by Stripe — we never store card details) - Order history and preferences - Device and browsing data for site improvement
We use your information to: - Process and fulfill your orders - Send order confirmations and shipping updates - Respond to your questions and support requests - Send marketing emails (only with your consent) - Improve our website and customer experience - Comply with legal obligations
We do not sell your personal information. We share data only with: - Stripe (payment processing) - Shipping carriers (delivery purposes only) - Google (analytics and email services) - Service providers who help us operate our business under strict confidentiality
Secured & Encrypted
SSL encryption · Stripe PCI-DSS Level 1 · No stored card data
We use SSL encryption for all data transmission. Payment details are processed by Stripe and never stored on our servers. Your data is stored on secure, encrypted servers.
You have the right to: - Access your personal data - Correct inaccurate information - Request deletion of your data - Opt out of marketing communications - Data portability upon request
To exercise these rights, email: support@trichelco.com
COOKIES We use essential cookies for site functionality and optional analytics cookies to improve your experience. You can manage cookie preferences in your browser settings.
If you subscribe to The Trichel Circle or make a purchase, you may receive marketing emails. You can unsubscribe at any time using the link in any email or by contacting support@trichelco.com
Our store is not directed to children under 13. We do not knowingly collect information from children under 13.
We may update this policy periodically. We will notify you of significant changes via email or a notice on our website.
Trichel & Co. Texas, United States Email: support@trichelco.com Website: trichelco.com
Questions About Your Data
If you have any questions about this Privacy Policy or how your personal information is handled, our team is happy to assist.
support@trichelco.com
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